问题描述
网管监控发现S9706设备离线,经排查设备运行时间发现,设备出现重启现象,设备运行时间为几分钟。
设备显示信息如下:
设备两个电源模块实时功率,一个为551,一个2.1.显示如下:
[9706]dis power
--------------------------------------------------------------------------
PowerNo Present Mode State Current(A) Voltage(V) RealPwr(W)
--------------------------------------------------------------------------
PWR1 YES AC Supply 10.3300 53.1400 551.5000
PWR2 NO N/A N/A N/A N/A N/A
PWR3 YES AC Supply 0.0400 53.2000 2.1000
PWR4 NO N/A N/A N/A N/A N/A
告警信息
处理过程
1,使用命令:display version 查看设备运行时间为几分钟。
查看电源信息显示如下:两个电源模块实时功率相差太大。
重启设备电源显示信息如下:
[S9706]dis power
--------------------------------------------------------------------------
PowerNo Present Mode State Current(A) Voltage(V) RealPwr(W)
--------------------------------------------------------------------------
PWR1 YES AC Supply 10.3300 53.1400 551.5000
PWR2 NO N/A N/A N/A N/A N/A
PWR3 YES AC Supply 0.0400 53.2000 2.1000
PWR4 NO N/A N/A N/A N/A N/A
2,其他节点S9706设备电源显示如下:(其他异常显示的节点,电源模块也存在隐患,需要更换)
[S9706]dis power
--------------------------------------------------------------------------
PowerNo Present Mode State Current(A) Voltage(V) RealPwr(W)
--------------------------------------------------------------------------
PWR1 YES AC Supply 0.1400 53.4500 12.8000
PWR2 NO N/A N/A N/A N/A N/A
PWR3 YES AC Supply 5.2100 53.4900 255.1000
PWR4 NO N/A N/A N/A N/A N/A
[S9706]
[S9706]dis power
--------------------------------------------------------------------------
PowerNo Present Mode State Current(A) Voltage(V) RealPwr(W)
--------------------------------------------------------------------------
PWR1 YES AC Supply 0.0400 53.4500 425.4000
PWR2 NO N/A N/A N/A N/A N/A
PWR3 YES AC Supply 0.1900 53.4900 31.5000
PWR4 NO N/A N/A N/A N/A N/A
[S9706]
3,其他正常显示的节点:
[S9706]dis power
--------------------------------------------------------------------------
PowerNo Present Mode State Current(A) Voltage(V) RealPwr(W)
--------------------------------------------------------------------------
PWR1 YES AC Supply 0.0400 53.4900 265.8000
PWR2 NO N/A N/A N/A N/A N/A
PWR3 YES AC Supply 0.1900 53.4900 276.0000
PWR4 NO N/A N/A N/A N/A N/A
[S9706]
有以上信息判断,电源模块异常,经华为400研发分析,为电源模块硬件故障。